1. Information We Collect

We collect information in the following ways:

Account Information: When you sign up, we collect your name, email address, and password.
Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, and actions taken.
Device Information: We collect device type, operating system, browser type, and IP address.
Payment Information: If you subscribe to a paid plan, payment details are processed securely by our third-party payment provider. We do not store full credit card numbers.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and send billing-related communications
Send service updates, security alerts, and support messages
Analyze usage patterns to improve user experience and develop new features
Detect, prevent, and address fraud or technical issues

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use Supabase as our database provider, which employs enterprise-grade security measures. While we strive to protect your personal information, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

Service Providers: Trusted third parties who assist us in operating the Service (e.g., hosting, payment processing, analytics)
Legal Requirements: When required by law, regulation, or legal process
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies & Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the Service.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data and account
Export your data in a portable format
Opt out of marketing communications at any time

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@rohaflow.com.